Radisson Hotel Group has rebranded the Club Carlson rewards program, and it is now know as Radisson Rewards. The change reflects the companies move away from the Carlson name. This has resulted from the Carlson family selling the company to the Chinese HNA group.
Radisson Rewards
Along with the name change, Radisson have also made some minor tweaks to the program. The changes include revisions to earning rates, a change in the names of some elite levels, and a few other changes to benefits.
Status Levels
While the number of levels stays the same, the new levels are Club, Silver, Gold and Platinum. The two that have changes are Red (which is now Club), and Concierge (which is now Platinum).
Along with some name changes, the qualifying criteria has also changed. Generally, there are fewer nights required to achieve status. The qualifying criteria are
| Tier | Former threshold | New threshold | % fewer nights |
|---|---|---|---|
| Club | N/A | N/A | |
| Silver | 15 nights / 10 stays | 9 nights / 6 stays | 40% |
| Gold | 35 nights / 20 stays | 30 nights / 20 stays | 15% |
| Platinum | 75 nights / 30 stays | 60 nights / 30 stays | 20% |
The effect of these changes is to make it easier to gain status. However, given the relatively small footprint Radisson has in Australia, the 60 nights to become platinum is still a challenge.
Earning Rates
Earning rates have either stayed the same or reduced.
| Tier | Former earn rate | New earn rate |
|---|---|---|
| Club | 20 pts. / $1 | 20 pts. / $1 |
| Silver | 15% bonus (23 pts / $1) | 22 pts. / $1 |
| Gold | 35% bonus (27 pts / $1) | 25 pts. / $1 |
| Platinum | 75% bonus | 35 pts. / $1 |
Other changes
Members are now offered two complimentary bottles of water on each stay.
So, all in all a few minor changes along with the name change. Basically, it will be easier to earn status, but for many, there will be a lower earn rate.