Krisflyer has announced a series of changes to accrual rates and the number of points required for upgrades. In addition, there have been a number of changes to service fees associated with award bookings.
The changes were made in conjunction with changes to the fare families and come into effect at the same time.
KrisFlyer Changes
Accrual Rates
Krisflyer are adjusting the accrual rates on a number of the fares, across all cabins. The following table shows the new accrual rates, in comparison to the current accruals.
While there are increases in some accrual rates, there are decreases in others. Generally, passengers travelling in either the First or Business cabins will stay the same or increase. Premium Economy sees an increase if booking the more expensive fares, and a decrease if booking the discounted fares.
In Economy, there is an increase of 10% to 50% for the deeply discounted fare buckets of K and V. No more 10%! On the other hand, travellers in the Standard family (M,H,W) will see a decrease from 100% to 75% of miles flown.
| Cabin | Fare Class | Family | Current Accrual Rate | New Accrual Rate |
|---|---|---|---|---|
| First/Suites | F,A | First/Suites | 150% | 200% |
| Business | Z,C,J | Flex | 125% | 150% |
| U | Standard | 125% | 125% | |
| D | Lite | 125% | 125% | |
| Premium Economy | S,T | Flex | 110% | 125% |
| P | Standard | 110% | 100% | |
| Economy | B,E,Y | Flex | 100% | 100% |
| M,H,W | Standard | 100% | 75% | |
| L | – | 100% | – | |
| N,Q | Lite | 50% | 50% | |
| K,V | Lite | 10% | 50% |
Upgrade Award changes
Krisflyer have published new Upgrade Award charts on their website. This has become more complicated, as there are differing requirements depending on the fare family of the ticket you are upgrading.
By and large, the number of points remains the same. There is a bit of a sting for some passengers. Premium Economy Standard and Business Lite fares will no longer be eligible for redemption upgrades.
Service Fee Changes
Krisflyer are also taking the opportunity to introduce or increase fees on a number of services related to award bookings. From 1 March 2018, the fees for changes or cancellations to your award tickets and flight upgrades on Singapore Airlines, SilkAir and our partner airlines will be revised.
| Updated fees for redemption award tickets | SAVER(US$) | ADVANTAGE(US$) |
|---|---|---|
| Change of date on Singapore Airlines / SilkAir | 25 | 0 |
| Change of route, cabin class or award type on Singapore Airlines / SilkAir | 25 | 25 |
| Change of date, route, flight or carrier on partner airlines | 50 | Not applicable |
| Redeposit of miles for award tickets / upgrades* | 75 | 50 |
| Updated fees for redemption award tickets | Economy Class | Premium Economy Class | Business Class | First Class |
|---|---|---|---|---|
| No-show fee** (US$) | 100 | 200 | 300 | 300 |
