World of Hyatt has announced that its strategic partnership with Small Luxury Hotels of the World (SLH) will be coming to an end on May 15, 2024. This brings to a close a relationship that has existed for just over five years.
This is not an unexpected development. Hilton has already announced that it will be forming a partnership with SLH.
In addition, Hyatt had already announced the acquisition of the Mr and Mrs Smith, with its curated collection of hotels. That in turn had resulted in Mr and Mrs Smith moving away from IHG One Rewards.
For Existing Bookings
Hyatt have posted the following information on their website.
Reservations:
- Existing Reservations
- For stays with a check-in date on or before May 15, 2024: Eligible paid and award stays at Small Luxury Hotels of the World will be honored and benefits will be earned.
- For stays with check-in dates after May 15, 2024: The stay will be honored, but World of Hyatt benefits like breakfast, earning points and nights toward tier status will no longer be available at Small Luxury Hotels of the World.
- New Reservations
- Yes, new reservations can be made until May 15, 2024 for stays with a checkout date before May 15, 2024.
- Reservation Cancellations
- On or before May 15, 2024: Contact a Hyatt Global Care Center at 1.888.848.9496 (or 1.402.952.1131 if outside the US).
- After May 15, 2024: Contact Small Luxury Hotels of the World directly for cancellations to paid and award reservations at 1.212.953.0118, 44.207.802.289, or Hyattreservations@slh.com.
- Reservation Modifications
- On or before May 15, 2024: Contact a Hyatt Global Care Center at 1.888.848.9496 (or 1.402.952.1131 if outside the US).
- After May 15, 2024: To modify a reservation, both paid and award stays will need to be cancelled directly with Small Luxury Hotels of the World at 1.212.953.0118, 44.207.802.289, or Hyattreservations@slh.com and rebooked. New rates may apply.
