Velocity is allowing Platinum members to use their Platinum UpgradeMe certificates on Elevate fares. The offer runs through until 31 October 2021.
Elevate sits in the middle of the price range in the Virgin Australia fare families. Cheaper than Freedom Fares, but more expensive than Getaway fares.
It’s a fairly generous offer – as normally you can only upgrade from the more expensive Freedom Fares. On the other hand, it is not as generous an offer earlier this year. At that time, you could upgrade from any economy fare.
Using the UpgradeMe certificates
While Velocity has extended the certificate usage to Elevate fares, you still use them as you normally would. That means you have to phone in your request.
So, first off, check that you have an UpgradeMe certificate available. You can check this under the ‘My Benefits’ section of the Velocity website.
If you tick that box, you can call Velocity pretty much as soon as you have booked the flight. Unfortunately, the request can’t be made online, you do have to give Velocity a call.
But you have plenty of time. You can call up until 2 hours prior to departure. After that, you can try your luck in the lounge.
While the promotion does not extend to Elevate fares, these are sometimes only a little more than the Getaway fare. However, it does mean that you will be unlikely to be able to use the upgrade if you buy a sale fare.
It’s generous, and maybe they need to do something to help get people back in their aircraft. I plan to use my UpgradeMe certificates if I get the chance!