Earning Velocity Status and its benefits – A Primer

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In common with many programs, Velocity Frequent Flyer status unlocks a number of perks when flying Virgin Australia. If you hold status, you are also in line for extra benefits on the partner network.

In this guide, we’ll take a look at how you can achieve Velocity status and what each level gets you.

Velocity status – the basics

All members join Velocity at the Red (or member) level. From there, you can work your way up through three further elite levels. The first level above Red is Silver. Above that sits Gold and finally at the top of the pile is the Platinum level.

Your Velocity Status is determined by two things, Status Credits and Eligible Sectors.

Firstly, there is the number of Status Credits that you earn over a 12 month period. Mostly, you earn Status Credits when flying Virgin Australia or one its partners. You can also earn Status Credits on your shopping at Coles through Flybuys, or from credit card offers, such as the 100 Status Credits on offer with the American Express Velocity Platinum credit card.

In addition, a set number of flight each year need to be on Virgin Australia flight numbers.

The Benefits of Status

As mentioned, membership status is determined by the number Status Credits you ear and the number of Eligible Sectors you fly, The Status Credits can come from flights, your spending at Coles or Liquorland, and some credit cards.

There are four different membership levels:

  • Red – The entry level that you are in on joining the program. This level allows you to earn points and status credits, as well as some other basic functions
  • Silver – The initial elite status level. It main benefit is bonus points earning, however, as silver you also receive two lounge passes
  • Gold – The mid level, where you gain lounge access, and partner benefits
  • Platinum – The highest level, where you receive complimentary EconomyX seating, and four upgrade certificates per year.

Let’s take a look at the individual elite levels in more detail

Red Velocity status

This is where you start from when you first join, and it can really be thought of as a member level. It is not really an elite level. As such it provides some basic functionality to let you earn and redeem points.

You become a red member by joining the program, and this level provides the basic benefits of the program. While there are limited benefits, there are some things that may be of use, even to a not so frequent flyer.

Holding Velocity red status, you’ll get access to:

  • the ability to earn points
  • redeeming points for Rewards seats,
  • redeeming points for Upgrades
  • select a seat when booking, or any time up-to check-in
  • ability to participate in family pooling and family transfers
  • member only promotions and marketing

Silver

As you move up through the status levels, you gain additional benefits. The silver level is the first level you meet on the way up.

At this level, the best additional features are two lounge passes per year, and a 50% points bonus when flying on Virgin Australia marketed and operated flights.

Gold

To many people, the mid-level Gold status is really the sweet spot of the program. It is half way to Platinum, but provides many of the most valuable benefits. At the Gold level you receive lounge access to both Virgin Australia lounges, and a range of lounges on the partner network

On top of that, it is the level at which you gain access to a range or preferential or priority handling. For example, you will receive priority boarding when flying on Virgin Australia.

Platinum

Platinum is the highest level in the program, and requires twice the flying than is required for Gold. Extra benefits at this level include complimentary EconomyX seating and complimentary upgrade certificates.

Velocity Status Levels Compared

The following table provides a comparison between the various Velocity Status levels.

Benefit Member Silver Gold Platinum
EARNING AND REDEEMING POINTS
Earn Velocity Points
member silver gold platinum
Redeem Velocity Points
member silver gold platinum
Receive a Velocity Points bonus on Virgin Australia flights
silver gold platinum
Receive a Velocity Points bonus with selected Travel Partners
silver gold platinum
TRAVEL BENEFITS: Before You Travel
Seating Preferences
member silver gold platinum
Advance Seat Selection
member silver gold platinum
Preferential Seating
silver gold platinum
Complimentary Economy X seat selection
platinum
UpgradeMe Points – Domestic Flights
member silver gold platinum
UpgradeMe Points –Trans Tasman and International Short Haul Flights
member silver gold platinum
UpgradeMe Points – International Long Haul Flights to Los Angeles and (from 5 July 2017) Hong Kong
gold platinum
Priority Phone Service
silver gold platinum
UpgradeMe Platinum Member Offer
platinum
Priority Economy Seat Purchase
platinum
Priority Waitlist
silver gold platinum
TRAVEL BENEFITS: At the Airport
Domestic Priority Check-in
gold platinum
International Priority Check-in
silver gold platinum
Priority Boarding
gold platinum
Brisbane Lounge Premium Entry
gold platinum
Sydney Lounge Premium Entry and Premium Valet
gold platinum
Melbourne Lounge Premium Exit
gold platinum
Brisbane Premium Valet
member silver gold platinum
Melbourne Premium Valet
member silver gold platinum
Virgin Australia Lounge
silver gold platinum
Priority Screening at Major Domestic Airports
gold platinum
Fly Ahead
gold platinum
Complimentary Baggage Allowance
silver gold platinum
TRAVEL BENEFITS: At Your Destination
Priority Baggage
gold platinum
Complimentary Partner Membership – Hotels
gold platinum
Complimentary Partner Membership – Car Hire
gold platinum
TRAVEL BENEFITS: International Airline Partners
Global Lounges
gold platinum
Status Benefits with our International Airline Partners
silver gold platinum
FAMILY BENEFITS
Family Pooling (Points and Status Credits)
member silver gold platinum
Membership Pause for Parental Leave
silver gold platinum
Economy Reward Seats for Annual Family Trip
gold platinum
Companion Gold Membership and Platinum Membership
platinum
ADDITIONAL BENEFITS
Member-only promotions
member silver gold platinum
Velocity Co-brand Credit Cards
member silver gold platinum
Personalised Baggage Tags
silver gold platinum

 

Achieving and Retaining Status

As mentioned, your Velocity Status is determined by the number of Status Credits you earn in a year, and by flying a number of Eligible Sectors. Status Credits are awarded on the following:

  • Eligible flights. When you fly on Virgin Australia or one of its airline partners you can earn Status Credits. The number of status credits you earn is based on the fare class, distance and the airline.
  • flybuys activity. Members of the flybuys reward program can earn Status Credits for shopping at Coles, Coles Online, Liquorland or First Choice Liquor. Under this offer, you can earn 1 Status Credit for each $100 of spend across the retail partners. To take advantage of this offer, you will first need to link  your flybuys and Velocity accounts, then use your flybuys card when you’re shopping.
  • Credit Card earn. The American Express Velocity Platinum card offers 100 Status Credits when you spend $50,000 on eligible purchases in a year

Finally, you need to fly a specific number of Eligible Sectors for reach Velocity Status level. This basically is a count of the number of Virgin Australia marketed flights that you take in a year.

How to achieve status

To go up a level in Velocity, you need to earn a set number of Status Credits, and fly a given number of Eligible Sectors in a rolling 12 month period. Any 12 month period will do. Every night, Velocity could the number of Status Credits you have earned in the previous 365 days. If you make the cut, they will pop you up to the next level.

The following table shows the number of Status Credits you need to earn, as well as the required number of eligible sectors for each level

Membership level Status Credits Eligible Sectors
Red
N/A
N/A
Silver
250
2
Gold
500
4
Platinum
1,000
8

How to keep status

Once you attain a status, you get to keep that status for 12 months (unless you go up a further level). During that 12 month period, you will need to achieve the Status Credit and Eligible Sector requirements for requalification. At present these requirements are

Membership level Status Credits Eligible Sectors
Silver
200
2
Gold
400
4
Platinum
800
8

 

It can be important to understand the difference in the way Velocity determine gaining a status versus retaining a status.

To go up a status, you need to earn the required Status Credits and Eligible Sectors in any rolling 12 month period. The date that you go up a level becomes your review date for that level.

As an example, should you achieve Silver Status on July 27, 2019, then your review date will be July 27, 2020. If you are to retain Silver, you need to earn the required Status Credits in that 12 month period.

On the other hand, if you are Silver and aiming for Gold, it is not the review date that matters. To gain Gold status, you are still on the 12 month rolling calendar.

And Finally

Anyone can be a Red Velocity member, but to unlock real benefits you need to gain a higher status. Given you need to fly to do this, there are real costs involved. If you fly frequently, it may be worthwhile being at a higher status level.

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About Author

Mark is the founder of FlyStayPoints, and caught the travel bug early in life. He discovered the benefits of travel loyalty programs in 2001, and is always learning how they can make travel better. While work takes him between Perth and Melbourne, he is always plotting his next adventure.