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    Home»News»Airline News»Jetstar»Lounge access when flying on an International Jetstar flight
    Jetstar A320
    Jetstar A320
    Jetstar

    Lounge access when flying on an International Jetstar flight

    MarkBy MarkJanuary 19, 2019No Comments4 Mins Read

    There is little doubt that once you have had the experience of an airport lounge, it can be quite a let down having to sit in an airport terminal while waiting for your flight.

    If you have status with a full service carrier, or are flying in a premium cabin, then the airline may have a lounge for you to access.

    But what if you are flying Jetstar? Currently, Jetstar does not operate any of their own lounges. This is not that surprising, considering it is a Low Cost Carrier.

    Despite this, if you are flying Jetstar you may have lounge access.  For example, you may have access to the Qantas lounges if you are a Qantas Frequent Flyer with Gold, or above, status. You are also eligible to enter Qantas Lounges if you have a Qantas Club membership. For the most part, if you are travelling around Australia, this will probably sort you out.

    However, what if you are flying outside Australia? Qantas Lounges are only found in a small handful of airports. Even then, they may not be open when you are flying.

    Starter Max and Business Max Bundles

    The good news is that Jetstar does offer lounge access for some passengers purchasing a ‘Max’ bundles. These include the Economy Starter Max and Business Starter Max bundles.

    If you choose one of these fares on an international flight, depending on where you are departing from, you may have lounge access. In these cases, Jetstar has arranged access with a number of lounge operator. If you are flying from Australia, this is often one of the Qantas Lounges. However, Jetstar has arranged lounge access at a wide range of airports outside Australia as well. Sometimes with a local operator, and sometimes in the lounge of another airline.

    In some cases, the lounge is different depending on where you are in Economy or Business, but there is still a lounge option.

    Starter Max

    If you have purchased a Starter Max fare, Jetstar has arranged access to the following lounges when departing on an international journey.

    Airport Lounge name and location
    Cairns International Airport, Australia Reef Lounge at Airside, after international security screening
    Denpasar Ngurah Rai International Airport, Bali, Indonesia JAS Premier Lounge at Mezzanine level, Departure International Terminal
    Juanda International Airport, Surabaya Premier Lounge at 2nd Floor, between Gates 10 -11
    Osaka (Kansai) International Airport, Japan KIX Airside Lounge at Airside, International Gate Area Center
    Kuala Lumpur International Airport, Malaysia Plaza Premium Lounge at International Departures Level 2, KLIA 2 Terminal
    Plaza Premium Lounge at International Departures Level 3, KLIA 2 Terminal
    Plaza Premium Lounge at Gateway, KLIA 2 Terminal
    Kualanamu International Airport, Medan Saphire Mandai Lounge at Air Side Departure Concourse
    Penang International Airport, Malaysia Plaza Premium Lounge at International Departures
    Singapore Changi International Airport, Singapore Oasis Wellness Spa at Level 2 Terminal 1, Departure Wing Gate “D” Departure/Transit Lounge East
    Bangkok Suvarnabhumi International Airport, Thailand Sky Lounge (Air France) at Concourse F, 3rd Floor
    Phuket International Airport, Thailand Lux Lounge – Andaman Aurora Co., Ltd at Airside, Departures

    Business Max

    If you are on a Business Max fare (found on their international 787 services), then there is access as follows.

    Airport Lounge name and location
    Cairns International Airport, Australia Reef Lounge at Airside – directly after international security screening
    Gold Coast Airport, Australia Qantas Club at Airside – directly after domestic and international security screening
    Melbourne International Airport, Australia Qantas Club at Airside, Level 1, enter via departures concourse
    Sydney International Airport, Australia Qantas Club at Airside, Pier B, via escalators
    Denpasar International Airport, Bali, Indonesia JAS Lounge at Mezzanine level, Departure International Terminal
    Osaka (Kansai) International Airport, Japan Osaka Airside Lounge at Airside, International Gate Area Center
    Singapore Changi International Airport, Singapore Qantas Club at Airside, Terminal 1, turn left after immigration, up escalators
    Bangkok Suvarnabhumi International Airport, Thailand CIP Business Class Lounge at Airside, Concourse G, Level 3 (West Side)
    Phuket International Airport, Thailand Lux Lounge – Andaman Aurora Co., Ltd at Airside, Departures level 2 near Gate 4
    Honolulu International Airport, Hawaii, US Qantas Club at Airside, EWA Concourse, above Gate 26

    Thoughts

    I have taken advantage of this offer when flying Jetstar in South East Asia. Given the price of an Economy Max bundle, and its inclusions, I view this as good value for money. For example, for between $80 and $100 Australian Dollars, you get a baggage allowance, a meal, seat selection and lounge access. It seems a good deal.

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    Mark

    Mark, the founder of Fly Stay Points, caught the travel bug early in life. During his travels, he eventually came to stumble upon loyalty programs, He first discovered the world of airline frequent flyer programs, and later hotel loyalty programs. He is always plotting his next adventure - and this includes working out how to leverage the loyalty programs. It is a constantly evolving world. Promotional opportunities come and go. Airlines come and go. New hotels open, old hotels change brands, and on it goes. FlyStayPoints was started as a way to try to keep on top of all this. Keep track of promotions. Understand the changes in the marketplace.

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