Virgin Australia has commenced the redevelopment of its Melbourne domestic terminal. First floated last year, the project has multiple phases, with the first now getting underway.
In the first phase, starting today, Virgin Australia’s check-in kiosks will gradually be replaced and installed with new software. This will allow passengers to quickly check-in, print boarding passes and baggage tags. New service pods and service desks will also be installed.
By the end of the year, the majority of the automatic bag drop facilities will be implemented. This will significantly reducing congestion and allowing passengers to quickly move through the check-in and bag drop process.
The majority of this work should be completed by Christmas this year.
As previously advised, subsequent phases will build on the improved check-in process. These works will include
- A dedicated Premium Entry for Virgin Australia’s Business Class guests and Platinum and Gold Velocity Frequent Flyers, including dedicated check-in, bag drop and security screening features and direct access to the Virgin Australia Lounge;
- Construction of a new internal ramp between Terminals 3 and 4 that will enable the repositioning of the general T3 security screening facilities. This will reduce passenger congestion in T3, create a more spacious area for T3 security screening and offer better access to the new retail offering in Terminal 4;
- Virgin Australia Lounge guests will enjoy a seamless transition to their gates, with all of T3’s repositioned security screening facilities to be located before the Lounge entry; and
- The addition of two baggage carousels in the T3 arrivals hall.